- Job Summary:
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Implement and Monitor Service Delivery strategy in assigned showroom to ensure that Customer base within this territory enjoy remarkable positive in our Delta Airtel store experience at all contacts with complete query resolution.
Other requirement of the role include:
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- A Bachelor’s degree
- Minimum of 2 years work experience in a Customer Service environment.
- Ability to work with minimal supervision
- Good analytic, report writing and problem-solving skills
- Good understanding of business processes
- Good knowledge of customer administrative systems – REMEDY, TABS, MINSAT, EXCEL etc.
